Privacy Policy

Last updated: January 15, 2024

Introduction

Solar Power UK Grants ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Complete our eligibility checker
  • Submit contact forms
  • Request a quote
  • Subscribe to our newsletter
  • Contact us via email or phone

This information may include:

  • Name and contact details
  • Property address and postcode
  • Property ownership status
  • Current energy usage details
  • Income and benefits information (for grant eligibility)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time and date of visits

How We Use Your Information

We use the information we collect to:

  • Process your grant applications
  • Assess your eligibility for solar power schemes
  • Communicate with you about our services
  • Improve our website and services
  • Send you marketing communications (with your consent)
  • Comply with legal obligations

Information Sharing

We may share your information with:

  • Grant scheme administrators
  • Approved solar panel installers
  • Service providers who assist in our operations
  • Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under data protection laws, you have rights including:

  • The right to access your personal data
  • The right to correct inaccurate personal data
  • The right to request deletion of your personal data
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to object to processing of your personal data

Cookie Policy

We use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Marketing Communications

We may send you marketing communications about our services if you have:

  • Requested information from us
  • Used our services
  • Provided us with your details at an event
  • Explicitly consented to marketing communications

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@solarpowerukgrants.co.uk
  • Phone: 0800 123 4567
  • Address: 123 Solar Street, London, UK, EC1A 1BB